In the reception area keep in front of the pool and office doors clear, allowing pool staff free access to this area. Please refrain from standing in this immediate area so the pathway is clear between office and pool.

Keep a close eye on non-swimming siblings both in the reception area and importantly also in the car park area. If they are outside, please be with them.

If your swimmer is showering on poolside, instruct them to keep their costumes on - private shower cubicles are available if required.

If your swimmer is beach ready then it's ok for them to undress in the lobby and proceed to the poolside. However if they need to put their costumes on, use the changing rooms.

As parents and carers, if you need to help your swimmer get changed in the changing room before or after the session then it's ok to enter the pool and changing area. But once this is done go back into the reception area and avoid distracting the teachers and coaches as they conduct their lessons or squads.

Do not leave belongings in changing rooms. You can use of the lockers available or have your children bring their items out to you in the lobby. There aren't enough changing rooms for the swimmers of the next session to get changed if the current swimmers have them all reserved.

Swimmers must not pull or hang on the lane ropes (expensive wave reduction racing ropes). This stretches them, making them dangerous due to exposed metal wire and while removed for repair increases the risk of collision.

Swimmers must shower before entering the pool. This reduces chloramines formation of by washing away substances like sweat that react with chlorine. Chloramines cause "pool smell" and eye and respiratory irritation for all swimmers.